Shipment & Returns
Shipping :
Orders are shipped within 10-15 days of order placement. Shipping charges may vary depending on your region and the size of the shipment.
Returns :
We accept return requests only within 10-12 days from the date of delivery and only for the following reasons :
1. Size/fit mismatch :
Write to us at nivedha@studiosaaral.com incase of size mismatch / pattern dislike and we will exchange to the desired size of the same design (based on availability) / Any other design of your choice of the same price. In case of price difference, The remaining amount to be paid to process the exchange.
2. Product damage :
Please understand that we work with handcrafted clothing and hence each piece is unique and slightly different in color & other details from the other.
We never dispatch a damaged product as our QC team does a thorough checking before dispatch. However, In some rare cases if a damaged product gets delivered to you, Replacement of the same will be done once we receive the damaged product & provide approval for the same. Write to us at nivedha@studiosaaral.com with pictures of the damaged product and we will guide you through the process accordingly.
NOTE : All products should be returned with the tags intact and in their original packaging, in an unwashed and undamaged condition.
Once the merchandise has been checked, you will receive an email confirming that your return has been accepted. Cost of the return will be borne by the customer.